Talent Recruitment and Employee Structure
In 2022, the number of TBB employees totaled 5,424 which were all official full-time employees (excluding contracted workers such as security). The Bank does not hire parttime employees. Among full-time employees, males accounted for 44.80% while females accounted for 55.20%. Managers accounted for 19.43%, and 46.30% of them were female managers. It is clear that TBB does not have sexual discrimination against females and provides a fair playing field in the work place. The Bank sets the target for any gender at 40% - 60% to ensure gender equality. TBB has formulated and implemented a method of extended unpaid leave. Employees can apply for such leave based on actual requirements for childrearing or recovering from illnesses. Employees can return to the workplace without worries after making suitable arrangements for the care of their children.
In addition, TBB continues to care for vulnerable groups such as people with disabilities and indigenous peoples. The ratio of people with disabilities and indigenous employees hired by TBB meet regulatory requirements and we provide them with the same salary and benefits as regular employees. Over the years, TBB has provided many summer work opportunities to college students and young people from economically disadvantaged families. The opportunities are provided to improve their understanding of the banking industry for potential future employees. The important business premises of the Bank include the head office units and branches, and the managerial employees are all Taiwanese nationals.
Non-employee workers (not counted toward number of employees):
- TBB hired 22 summer student workers (6 males and 16 females assigned to handle word processing and other general administrative duties) from July 1, 2022 to August 31, 2022 through fixed-term employment contracts.
- TBB engaged in industry-academia collaboration with schools through fixed-term internship contracts from February 21, 2022 to June 24, 2022. The departments offering internships appointed supervisors to act as the instructors to supervise interns and provide technical guidance and practical banking training during the period. A total of 91 students gained firsthand workplace experience with the Bank.
- The head office building has 3 cleaners who work as contractors. Their work consists of cleaning the staircases in public areas, pantries, washrooms, hallways, elevators, and cafeteria floor.
- The employee cafeteria on the 18th floor of the head office building has 6 cooks who are under contract to supply and distribute food for TBB employees during lunchtime. A Chinese buffet and noodles are prepared onsite.
| Gender | Male | Female | Total |
|---|---|---|---|
Number of people |
2,430 |
2,994 |
5,424 |
| Department | Banking Dept. | Securities Dept. | Total |
|---|---|---|---|
Number of people |
5,220 |
204 |
5,424 |
| Category of geographical region | Domestic | Overseas | Total |
|---|---|---|---|
Number of people |
5,351 |
73 |
5,424 |
| Male | Female | Total | |
|---|---|---|---|
Under 30 years old (inclusive) |
0 |
0 |
0 (0%) |
31-50 years old |
0 |
0 |
0 (0%) |
Age 51 and above |
7 |
1 |
8 (100%) |
Total |
7 (87.50%) |
1 (12.50%) |
8 (100%) |
Note: Senior managers refer to Executive Vice President or above.
| Male | Female | Total | |
|---|---|---|---|
Under 30 years old (inclusive) |
0 |
0 |
0
(0%) |
31 to 50 years old |
3 |
0 |
3
(1.69%) |
Age 51 and above |
99 |
76 |
175
(98.31%) |
Total |
102
(57.30%) |
76
(42.70%) |
178
(100%) |
Note: Middle managers refer to managers in charge of implementing the senior management's policies and plans.
| Male | Female | Total | |
|---|---|---|---|
Under 30 years old (inclusive) |
0 |
0 |
0
(0%) |
31-50 years old |
158 |
129 |
287 (33.06%) |
Age 51 and above |
299 |
282 |
581 (66.94%) |
Total |
457
(52.65%) |
411 (47.35%) |
868 (100%) |
Note: First-line managers refer to managers and deputy general managers of the Bank.
| Male | Female | Total | |
|---|---|---|---|
Total |
84 (56.76%) |
64 (43.24%) |
148 (100%) |
Note: For-profit department managers refer to managers of departments that provide products or services directly.
| Male | Female | Total | |
|---|---|---|---|
Under 30 years old (inclusive) |
265 |
656 |
921 (21.07%) |
31-50 years old |
1,074 |
1,386 |
2,460 (56.30%) |
Age 51 and above |
525 |
464 |
989 (22.63%) |
Total |
1,864
(42.65%) |
2,506 (57.35%) |
4,370 (100%) |
| Minorities | Male | Female | Total |
|---|---|---|---|
Persons with disabilities |
0 |
0 |
0 |
Indigenous peoples |
0 |
0 |
0 |
Total |
0 |
0 |
0 |
Percentage |
0% |
0% |
0% |
| Minorities | Male | Female | Total |
|---|---|---|---|
Persons with disabilities |
29 |
12 |
41 |
Indigenous peoples |
4 |
15 |
19 |
Total |
33 |
27 |
60 |
Percentage |
55.00% |
45.00% |
100% |
| Male | Female | |
|---|---|---|
Number of people |
212 |
115 |
Percentage |
64.83% |
35.17% |
| Indicator | Percentage (%) | 2030 Goals |
|---|---|---|
Percentage of female employees |
55.20% |
50% |
Percentage of female managers |
46.30% |
- |
Percentage of female senior managers |
12.50% |
- |
Percentage of female middle managers |
42.70% |
- |
Percentage of female first-line managers |
47.35% |
- |
Percentage of female for-profit department managers |
43.24% |
- |
Percentage of female in STEM roles |
35.17% |
- |
TBB recruits through various channels, including public channels such as job banks and media. TBB also supports the government's policy by participating in the Youth Employment Program and organizing recruitment events on campus. In addition to a document review, the recruitment process consists of careful steps such as written tests and interviews. The average cost of external recruitment of new hires [1] in 2022 was NT$2,318.
Notes:
- Average cost of external recruitment of new hires = Total cost of recruitment of new hires (including advertising and hiring external recruitment agencies)/Total number of new hires the total cost of external recruitment of new hires in 2022 was NT$821,398. The total number of new hires was 634.
| Male | Female | Total | |
|---|---|---|---|
Under 30 years old (inclusive) |
132 |
266 |
398 (62.78%) |
31-50 years old |
105 |
125 |
230 (36.28%) |
Age 51 and above |
3 |
3 |
6 (0.95%) |
Total |
240 (37.85%) |
394 (62.15%) |
634 (100%) |
| Male | Female | Total | |
|---|---|---|---|
Under 30 years old (inclusive) |
62 |
97 |
159 (29.94%) |
31-50 years old |
90 |
87 |
177 (33.34%) |
Age 51 and above |
83 |
112 |
195 (36.72%) |
Total |
235 (44.26%) |
296 (55.74%) |
531 (100%) |
| Taiwan | Foreign countries | Total | |
|---|---|---|---|
Total |
634 (100%) |
0 (0%) |
634 (100%) |
| Taiwan | Foreign countries | Total | |
|---|---|---|---|
Total |
531 (100%) |
0 (0%) |
531 (100%) |
| Year | 2020 | 2021 | 2022 | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Gender | Male | Female | Total | Male | Female | Total | Male | Female | Total |
| Number of new hires | 154 | 188 | 342 | 174 | 298 | 472 | 240 | 394 | 634 |
| Number of active employees at end of year | 2,439 | 2,817 | 5,256 | 2,425 | 2,896 | 5,321 | 2,430 | 2,994 | 5,424 |
| New Hire Rate | 6.31% | 6.67% | 6.51% | 7.18% | 10.29% | 8.87% | 9.88% | 13.16% | 11.69% |
Notes:
- New hire rate = Number of new hires in current year/Number of active employees at end of year; Male new hire rate = Number of male new hires in current year/Number of active male employees at end of year; Female new hire rate = Number of female new hires in current year/Number of active female employees at end of year.
| Year | 2020 | 2021 | 2022 | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Gender | Male | Female | Total | Male | Female | Total | Male | Female | Total |
| Number of terminations | 168 | 152 | 320 | 188 | 219 | 407 | 235 | 296 | 531 |
| Number of active employees at end of year | 2,439 | 2,817 | 5,256 | 2,425 | 2,896 | 5,321 | 2,430 | 2,994 | 5,424 |
| Employee turnover rate [1] | 6.89% | 5.40% | 6.09% | 7.75% | 7.56% | 7.65% | 9.67% | 9.89% | 9.79% |
| Turnover rate - excluding retirement [2] | 3.42% | 4.55% | 6.19% [3] | ||||||
| Resignation rate [4] | 5.78% | 7.44% | 9.57% | ||||||
Notes:
- Employee turnover rate = Number of terminations in current year/Number of active employees at end of year; Male turnover rate = Number of male terminations in current year/Number of active male employees at end of year; Female turnover rate = Number of female terminations in current year/Number of active female employees at end of year.
- Turnover rate - excluding retirement = Number of terminations excluding retirement in current year/Number of active employees at end of year. The number of new hires rose in 2022 compared to previous years and the new hire turnover was relatively high, leading to a larger number of terminations and higher turnover rate.
- Due to the increase in the number of new recruits in 2022 compared with previous years, and the high turnover rate of new recruits, the number of employees resigned in 2022 was higher, leading to an increase in the turnover rate.
- Resignation rate = Number of voluntary termination in current year (including retirement, early retirement and resignation)/Number of active employees at end of year.
