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Talent Recruitment and Employee Structure

Talent Recruitment and Employee Structure

Employee Structure

In 2024, the number of TBB employees totaled 5,580 which were all official full-time employees (excluding contracted workers such as summer interns ). The Bank does not hire part-time employees and employees without guaranteed hours. Among full-time employees, males accounted for 43.55% while females accounted for 56.45%. Managers accounted for 19.12%, and 46.02% of them were female managers. It is clear that TBB does not have sexual discrimination against females and provides a fair playing field in the work place. The Bank sets the target for any gender at 40% - 60% to ensure gender equality. TBB has formulated and implemented a method of extended unpaid leave. Employees can apply for such leave based on actual requirements for childrearing or recovering from illnesses. Employees can return to the workplace without worries after making suitable arrangements for the care of their children.


In addition, TBB continues to care for vulnerable groups such as people with disabilities and indigenous peoples. The ratio of people with disabilities and indigenous employees hired by TBB meet regulatory requirements and we provide them with the same salary and benefits as regular employees. Over the years, TBB has provided many summer work opportunities to college students and young people from economically disadvantaged families. The opportunities are provided to improve their understanding of the banking industry for potential future employees. The important business premises of the Bank include the head office units and branches, and the managerial employees are all Taiwanese nationals.


Talent Recruitment
Employee Structure Table

Non-employee workers (not counted toward number of employees):

  • TBB hired 22 summer student workers (6 males and 16 females assigned to handle word processing and other general administrative duties) from July 1 to August 31, 2024 through fixed-term employment contracts
  • TBB engaged in industry-academia collaboration with schools through fixed-term internship contracts from February to June, 2024. The departments offering internships appointed supervisors to act as the instructors to supervise interns and provide technical guidance and practical banking training during the period. A total of 93 students gained firsthand workplace experience with the Bank, and 60 students were recruited based on their internship performance, with an admission rate of 64.5%
  • The head office building has 3 cleaners who work as contractors. Their work consists of cleaning the staircases in public areas, pantries, washrooms, hallways, elevators, and cafeteria floor.
  • The employee cafeteria on the 18th floor of the head office building has 6 cooks who are under contract to supply and distribute food for TBB employees during lunchtime. A Chinese buffet and noodles are prepared onsite.
  • The number of non-employee workers has not fluctuated significantly and does not include overseas personnel.
Gender Male Female Total
Number of people
2,430
3,150
5,580
Department Banking Dept. Securities Dept. Total
Number of people
5,378
202
5,580
Category of geographical region Domestic Overseas Total
Number of people
5,511
69
5,580

Employee Overview
Total number and percentage of senior managers by age and gender
Male Female Total
Under 30 years old
0
0
0 (0%)
30-50 years old
0
0
0 (0%)
Age >50 years old
5
3
8 (100%)
Total
5 (62.50%)
3 (37.50%)
8 (100%)

Note: Senior managers refer to Executive Vice President or above.

Total number and percentage of middle managers by age and gender
Male Female Total
Under 30 years old
0
0
0 (0%)
30 years old ≦ Age ≦ 50 years old
1
0
1 (0.55%)
Age >50 years old
95
96
181 (99.45%)
Total
96 (52.75%)
86 (47.25%)
182 (100%)

Note: Middle managers refer to managers in charge of implementing the senior management's policies and plans.

Total number and percentage of first-line managers by age and gender
Male Female Total
Under 30 years old
0
0
0 (0%)
30 years old ≦ Age ≦ 50 years old
143
141
284 (32.38%)
Age >50 years old
332
261
593 (67.62%)
Total
475 (54.16%)
402 (45.84%)
877 (100%)

Note: First-line managers refer to managers and deputy general managers of the Bank.

Total number and percentage of for-profit department managers by gender
Male Female Total
Total
81 (54.00%)
69 (46.00%)
150 (100%)

Note: For-profit department managers refer to managers of departments that provide products or services directly.

Total number and percentage of non-managers by age and gender
Male Female Total
Under 30 years old
282
641
923 (20.45%)
30 years old ≦ Age ≦ 50 years old
1,091
1,599
2,690 (59.61%)
Age >50 years old
481
419
900 (19.94%)
Total
1,854 (41.08%)
2,659 (58.92%)
4,513 (100%)
Total number and percentage of middle/senior managers and non-middle/senior managers by gender and minority group
Middle/senior managers
Minorities Male Female Total
Persons with disabilities
0
0
0
Indigenous peoples
0
0
0
Total
6
3
9
Percentage
66.67%
33.33%
100%
Non-middle/senior managers
Minorities Male Female Total
Persons with disabilities
12
11
23
Indigenous peoples
4
15
19
Total
16
26
42
Percentage
38.10%
61.90%
100%
Number of employees in roles involving science, technology, engineering, or mathematics (STEM)
Male Female
Number of people
222
121
Percentage
64.72%
35.28%
Female gender diversity indicators
Indicator Percentage (%) 2030 Goals
Percentage of female employees
56.45%
50%
Percentage of female managers
46.02%
-
Percentage of female senior managers
37.50%
-
Percentage of female middle managers
47.25%
-
Percentage of female first-line managers
45.84%
-
Percentage of female for-profit department managers
46.00%
-
Percentage of female in STEM roles
35.28%
-

Employee Structure
Talent Recruitment

TBB recruits through various channels, including public channels such as job banks and media. TBB also supports the government's policy by participating in the "Employment Explore Supporting Program for High School Graduates" and organizing recruitment events on campus. In addition to a document review, the recruitment process consists of careful steps such as written tests and interviews. The average hiring cost of external recruitment per person in 2024 was NT$6,479


Notes:

  • Average hiring cost of external recruitment per person = Total cost of recruitment of new hires (including advertising and hiring external recruitment agencies, etc.)/Total number of new hires. The total hiring cost of external recruitment in 2024 was NT$3,459,563. The total number of new hires was 534.
Total number and percentage of new hires and terminations by age and gender
New Employees
Male Female Total
Under 30 years old
119
177
296(55.43%)
30 years old ≦ Age ≦ 50 years old
90
144
234 (43.82%)
Age >50 years old
2
2
4 (0.75%)
Total
211 (39.51%)
323 (60.49%)
534 (100.00%)
Employee Turnover
Male Female Total
Under 30 years old
64
112
176 (34.99%)
30 years old ≦ Age ≦ 50 years old
74
82
156 (31.01%)
Age >50 years old
84
87
171 (34.00%)
Total
222 (44.14%)
281 (55.86%)
503 (100.00%)
Total number and percentage of new hires and terminations by region and gender
New Employees
Taiwan Foreign countries Total
Total
534 (100%)
0 (0%)
534 (100%)
Employee Turnover
Taiwan Foreign countries Total
Total
503(100%)
0 (0%)
503(100%)
Number of employees and new hire rate in last 3 years
Year 2022 2022 2024
Gender Male Female Total Male Female Total Male Female Total
Number of new hires 240 394 634 233 405 638 211 323 534
Number of active employees at end of year 2,430 2,994 5,424 2,440 3,108 5,548 2,430 3,150 5,580
New Hire Rate 9.88% 13.16% 11.69% 9.55% 13.03% 11.50% 8.68% 10.25% 9.57%

Notes:

  • New hire rate = Number of new hires in current year/Number of active employees at end of year; Male new hire rate = Number of male new hires in current ear/Number of active male employees at end of year; Female new hire rate = Number of female new hires in current year/Number of active female employees at end of year

Recruitment Channel
Number of employees and termination rate in last 3 years, excluding retirement and resignation
Year 2020 2021 2022
Gender Male Female Total Male Female Total Male Female Total
Number of terminations 168 152 320 188 219 407 235 296 531
Number of active employees at end of year 2,439 2,817 5,256 2,425 2,896 5,321 2,430 2,994 5,424
Employee turnover rate [1] 6.89% 5.40% 6.09% 7.75% 7.56% 7.65% 9.67% 9.89% 9.79%
Turnover rate - excluding retirement [2] 3.42% 4.55% 6.19% [3]
Resignation rate [4] 5.78% 7.44% 9.57%

Notes:

  • Employee turnover rate = Number of terminations in current year/Number of active employees at end of year; Male turnover rate = Number of male terminations in current year/Number of active male employees at end of year; Female turnover rate = Number of female terminations in current year/Number of active female employees at end of year.
  • Turnover rate - excluding retirement = Number of terminations excluding retirement in current year/Number of active employees at end of year. The number of new hires rose in 2022 compared to previous years and the new hire turnover was relatively high, leading to a larger number of terminations and higher turnover rate.
  • Due to the increase in the number of new recruits in 2022 compared with previous years, and the high turnover rate of new recruits, the number of employees resigned in 2022 was higher, leading to an increase in the turnover rate.
  • Resignation rate = Number of voluntary termination in current year (including retirement, early retirement and resignation)/Number of active employees at end of year.

Resign Overview